dbt33's Privacy Policy

dbt33 is a trusted online gaming and betting platform in Bangladesh. Protecting the personal information you provide while using our services is our highest priority. This privacy policy tells you what information we collect, why we collect it, how we use it, and how we keep it secure. By using the dbt33 platform after reading and understanding this policy, you are considered to have agreed to the terms stated here.

We believe transparency is essential to earning user trust. That is why this document is written in plain, clear English — so you can easily understand every point.

1 What Information We Collect

When you register and use the dbt33 platform, we may collect the following types of information:

1.1 Personally Identifiable Information

• Full name, date of birth, and nationality
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

1.2 Financial Information

• bKash, Nagad, Rocket account numbers (for transaction identification)
• Bank account details (for withdrawal processing)
• Deposit and withdrawal history

1.3 Technical and Usage Information

• IP address, device type, and operating system
• Browser information and cookie data
• Login times, session duration, and navigation patterns on the platform
• Gaming activity history and betting records

2 Purpose of Data Collection

dbt33 collects user information only for specific and legitimate purposes. Those purposes are described in detail below:

• Account Management: To enable registration, login, and account security.
• Identity Verification (KYC): To prevent fraud and ensure the security of financial transactions.
• Payment Processing: To handle deposits and withdrawals smoothly.
• Customer Support: To resolve your issues via live chat and email.
• Platform Improvement: To analyze user experience and improve service quality.
• Responsible Gaming: To detect excessive gaming and help set limits when needed.
• Legal Compliance: To comply with applicable laws and regulations.

We never sell your information to third parties or share it with advertisers.

3 Data Storage and Security

dbt33 applies industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption, which encrypts all data exchanged between your browser and our servers.

3.1 Security Measures

• All sensitive data is protected through strong encryption technology.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Automated monitoring systems are in place to detect suspicious logins or activity.
• Financial information is exchanged with payment service providers through secure channels.
• Regular security testing and system audits are conducted.

3.2 Retention Period

Your information will be stored for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations or dispute resolution needs. Once the required period has passed, your information will be securely deleted.

4 Cookies and Tracking Technology

dbt33 uses cookies to improve the user experience and maintain platform functionality. Cookies are small text files stored in your browser.

4.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage patterns and improve service quality.

You can control or disable cookies through your browser settings. However, disabling cookies may cause some platform features to not work properly.

5 Sharing Information with Third Parties

dbt33 may share your personal information with trusted third parties in limited and specific circumstances. This is always done for a defined purpose and subject to conditions that protect your information.

5.1 Data Sharing Circumstances

• Payment Service Providers: To process transactions via bKash, Nagad, Rocket, and bank transfers.
• Technology Partners: Service providers required for the security and operation of the platform.
• Legal Authorities: To comply with court orders, investigations, or legal obligations.
• Fraud Prevention: With cybersecurity agencies when needed for investigations.

Outside the cases listed above, we never transfer your information to any third party — and in particular, not for advertising or commercial purposes.

6 Your Rights

As a user of the dbt33 platform, you have the following rights over your personal information:

• Right to Access: You may request to know what information we have stored about you.
• Right to Rectification: If any information is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Restrict Processing: You may object to the use of certain information.
• Right to Data Portability: You may request a copy of your information.

To exercise any of these rights, contact our support team: [email protected]

7 Protection of Minors

dbt33 is strictly a platform for adults. This service is only for users aged 21 and above. We do not knowingly collect information from any minor.

An age verification process is followed at the time of registration. If we become aware that a minor is using our platform, the account will be closed immediately and the related information will be deleted.

If a parent or guardian suspects that their child is using our platform, please contact us immediately.

8 International Data Transfers

dbt33's servers and infrastructure may operate internationally. When transferring data, we ensure that the relevant country or service provider follows appropriate data protection standards.

Encryption and secure channels are used for any international data transfer, so that your information remains protected in transit.

9 Changes to Policy

dbt33 may update this privacy policy from time to time. When changes are made:

• The updated policy will be published on this page.
• You may be notified by email in the case of significant changes.
• Continuing to use the platform after changes are made will be considered your agreement to the new policy.
• You are encouraged to review this page regularly.

If you object to any change, you have the right to stop using your account and contact us.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in Bengali and English 24/7.

• Email: [email protected]
• Live Chat: Contact us directly through the website, seven days a week, twenty-four hours a day.

We will review your privacy-related requests as quickly as possible. Identity verification may be required for requests to access or delete information.